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Hire Costumes Terms and Conditions

CONDITIONS OF HIRE: It is understood and agreed by the hirer that all items hired are subject to the following conditions: The hire charge shall be shown on the agreement invoice. Any Applicable carriage charges shall be paid for by the hirer. No Hire goods will be guaranteed or booked until the full hire payment is made and received by Funworld FancyDress. All items remain the property of “Funworld FancyDress” All items hired shall be the responsibility of the named person on the invoice whilst on hire. Any loss or damage whilst on hire shall be paid for by the hirer, at the rate determined by Funworld FancyDress. All items will be returned by the “Hire End Date” showing on agreement invoice. Failure to return the goods by the stated date shall incur excess charges at the hire rate agreed by Funworld FancyDress. Should loss occur during the hire period or during the return, it is the responsibility of the hirer to inform Funworld FancyDress as soon as possible. The hirer is responsible for ensuring goods are packed and returned in a safe and secure way. It is advised that you use an insured method of carriage through your local post office or a courier company. Any loss of hire goods will result in the replacement cost being charged. The hiring of items will be to the person or company named on the agreement invoice and to no other. Unless otherwise agreed, full hire payment will be paid in advance to secure the hire goods for the agreed date & a security deposit shall be paid on every item hired. The deposit will be refunded on return of the hire goods, subject to the conditions of hire. DEPOSITS DO NOT COVER LOSS, THEFT OR REPLACEMENT Where it has been agreed with a company, school or business that Funworld FancyDress will accept a Purchase order to reserve hire goods, full cleared payment MUST be made prior to the hire start date. Failure to make payment in full may result in non-delivery of hire goods. On cancelled orders, no refunds will be made unless 7 working days’ notice is given prior to the collection date. Orders placed & cancelled within the 7 days forfeit the right to any refund. Any such cancelled orders outside of 7 days will be entitled to a refund less a 50% charge per costume / item to defray costs. Cancellations must be made in writing, or by email by the named person on the hire agreement only. Cancellations will not be accepted by a third party. Any Refunds made will be to the named person on the hire agreement only and to the card or bank account that original hire payment was made from. Alterations & Cancellations to any order will be liable to a charge of 50% +vat per costume or item such as, Wigs, Shoes & Accessories, to defray costs. This will be deducted from any refund due. Funworld FancyDress will not be held responsible for any hire items being unsuitable, or for any items fitting incorrectly due to incorrect size information being issued. It is the hires responsibility to use the Hire goods fit for the purpose intended, and no liability will rest with Funworld FancyDress for misuse or unsuitability that may result in injury or claim. Funworld FancyDress will not refund on any hire orders due to unsuitability or fit which may result in the hire goods being unworn / unused. Any damage to any hired items during the hire period will be assessed upon return of the goods and charged accordingly if necessary. Funworld FancyDress reserves the right to refuse or cancel a hire, if the hirer does not wish to comply with our terms of business / terms and conditions of hire or at any point gives the staff of Funworld FancyDress cause for concern. Refusal to comply with Funworld FancyDresss terms of hire will result in your order being cancelled. Postponed / Re-dated orders: At the discretion of Funworld FancyDress any such order that means a function or event may be postponed or re-dated due to unforeseen circumstances, e.g.: Weather, Ill Health, may be re-dated for up to 6 months from the original hire collection date shown on the hire agreement/invoice, dependent on the availability of the original items booked. The hirer forfeits any normal rights to cancellation or refund on re-dated orders. Only ONE re-date will be offered per order, thereafter normal hire charges & conditions will apply Mail Order Hire: Any such orders booked and paid for over the phone for delivery are bound by all above conditions of hire made by Funworld FancyDress once hire payment and booking has been made. Any alterations to your order must put into writing. All Cancellation & postponed conditions apply to all orders Phone Bookings: Any such orders placed over the phone to book and reserve goods are made at the customers own choice. All above conditions of hire are applicable once payment and booking has been made to Funworld FancyDress.